I have used homeindia for 5 times. 4 out of 5 were good experience. But the 5th time, the experience was really bad. I had sent Rakhi gift to my brother and it never reached on time, the package was opened, sweets were bad, Rakhi torn. I called the India customer support number, no response. I sent email to the customer support 5 times. No response. Very poor customer support when things go bad.