My experience with SIFY is a nightmare. I ordered the two items for my sister's birthday. As per their claim the items should have been received in 3-5 days but to my surprise nothing happened for almost one month. I had to call them, chat with them, and everytime they had one excuse or the other. Their curtomercare is a pathetic team who cannot even write or speak decent english. I am still waiting after 40 days with the hope that the items will arrive as I had ordered. Guys think long and hard before buying through SIFY.

I wanted to gift a basket of alphonso mangoes to my mother on her marriage anniversary on the may 7th and ordered the same on the sifymall website, since i thought sify is brand is very creditable, to my surprise, i could not believe the service they are giving, so thought of forewarning other honest people before they want to purchase anything on Sifymall. So on the 2nd early morning i ordered the alphonso mangoes thinking it will be delivered before the 7th, since they claim on their website that the delivery is within 5-7 days. So after i ordered their website gave a message that a confirmation email would be sent to me. So till date I never received it, and their website was showing a status that the order is in processing. Even after so many mails to them I never received any response. After so many weeks they delivered rotten mangoes. I was totally pained at this and went to the customer chat and lodged a complaint and also called their manager, and informed him that the mangoes were rotten, for which he had to just say that we will look into the complaint.. My question to him was, when u know that u r delivering a perishable product, how come u delay the delivery and why is that their chat representatives are giving so many excuses. Guys please be aware that online shopping is still immature and certainly i will never shop with sifymall again..

The most pathetic online shopping store. I had booked my order on 18th september. But still i have not got the book. I called them around 4-5 times but still they gave me false committments that it will be given soon. When you call the customer care, most of the time it will be busy. The customer support people don’t know how to talk in english. They will simply not understand anything. I talked to their team manager too, but he also maintained the same thing. Today they said book is not available with vendor. Even though u can see the Landmark stores selling those books. For my money also they will take 7 working days to return. They have already wasted 37 days of my preparation days and my money. Please don’t go just by the price. Finally i had to cancel my order and i am waiting for the refund now. I just hope they will give it this century. They are just making you fools.

I had ordered two books on Sifymall on May 12. They were expected to be delivered in 3-7 working days. One of the books got delivered in 20 days. Sify has no useful response to email querries. They have told me on phone yesterday that the other book is not in stock so I could choose another book. It is impossible to talk to anyone with authority in the organization. Repeated emails only end with a standard reply saying the customer car would reply in 24 hours. This never ever was followed up. The money credited in the process is yet to be returned. I wish I had read the reviews before going for online shopping with Sify. Online services thrive only in the face of good followup and prompt service. Sify is far from either.

Item arrived in good condition and packing. Good buy. They deliver to only selected cities in India.